FAQs

At Ukrop’s, it’s always a pleasure to serve you. Our customers are the most important thing to us, so if there’s a question you need answered, we are here to help.

We’ve listed some common questions below, but please feel free to contact us if you have any additional questions.

How can I place my order for Christmas?

Click here for details on our 2022 menu and additional ordering information.

Why can’t I find certain products right now?

Supply chain issues continue to impact our business. Ingredient shortages have become more common, causing unpredictable disruptions in the production of certain items. We don’t have a way to predict these issues, but we are taking all possible actions to ensure minimal disruption to your favorite products.

You can use the product search bar under Online Ordering to see what’s currently available. The “Temporarily Unavailable” notifications on products apply to both in-store and online availability.

Is Ukrop’s hiring?

Yes! We are hiring for a number of positions. Please visit our careers page to apply now!

Are Ukrop’s Bakery and Kitchen peanut-free facilities?

Ukrop’s Bakery and Kitchen are peanut-free; however, we are not a nut-free facility, as tree nuts are used in some of our products in these facilities. Please click here for more information.

Do you have a list of you gluten free products?

Yes! Click here to see all our gluten free items.

What are Ukrop’s Market Hall Hours?

Tuesday – Saturday, 7am – 7pm (Fall / Winter hours)

Click here for special holiday hours.

Do you have heating instructions and nutrition information for your holiday meal packages?

Nutrition for Spiral Ham Meal Package
Heating Instructions for Spiral Ham Meal Package
Nutrition for Holiday Sides, Rolls & Pie Package
Heating Instructions for Holiday Sides, Rolls & Pie Package
Nutrition for Easter / Mother’s Day Brunch
Heating Instructions for Easter / Mother’s Day Brunch

Do you have heating instructions for your bulk items?

Yes, click here for heating instructions for Bulk Items.

Why can’t I find the pre-printed heating instructions on some of your packaging now?

Supply chain challenges have driven us to implement temporary packaging solutions in certain instances that are not pre-printed with heating instructions. Click here for heating instructions for all of our entrées and sides packaged in paper containers.

Why does some of your packaging reference “bioengineered food ingredients?”

You may have noticed a bioengineered statement on our products or other products you purchase. As of 1/1/2022, we are required by law to state if a product contains a bioengineered food ingredient in it or not.

If it does, the statement will be displayed near the barcode or ingredient statement. For more information, feel free to visit this website:
https://www.ams.usda.gov/sites/default/files/media/BE_Consumer.pdf

Visit us at the Ukrop's Market Hall